![]() Over heating due to lack of airflow can permanently damage your PC components. If you computer is too close to the wall or in a tight enclosed area, there may not be enough airflow to allow the heat accumulating to escape causing the PSU, GPU and other components to over heat and shut down or remain off until the component has cooled down significantly. Ensure that there is adequate space between the back of your PC's exhaust and the area surrounding it.If your monitor is powering on and the power cable is appropriate to your PC, then swap the cable between your monitor and PC to rule out an issue with the cable or power socket. If the fault is with the adapter please confirm the status of the adapter cable on the known good device. Try a known good substitute and a known good AC adapter cable. Try a different wall outlet, and power it on.Reseat the power cord which is connected to the Power Supply of the system and power the Desktop on.If you have an older system, please check the Voltage selector switch on the PSU hasn't changed to the wrong Voltage (110v - 240v), a system for use in the United States and Canada should be set to 110v. Remove any non-essential items connected to the system (printers, flash drives, external hard drives, etc.)Įnsure that all removable media is removed from both the system and any printer left attached to the system (disks, cell phones, SD cards) If there were any hardware or software changes just prior to the issue, reverse those changes and test again These steps are equally valid for both Desktop and All in One system.īefore you begin a full investigation into the issue, turn off the power and check any of the following steps that are appropriate to your system, before attempting to restart your PC:Ĭheck that all cables are secure in their connection (power and data cables) by re-plugging them, both externally and inside your systemĮnsure the wall outlet is working by trying another device on it firstīypass any battery back-up or power strip and connect the power cable directly to the wall outlet If these steps do not yield a point of failure, or do not apply to the symptoms being experienced, please refer to the links provided in this article. These tips are not meant to replace complete troubleshooting but provide simplified steps. Note: These quick tips are intended to provide a direct path to common points of failure to quickly identify solutions. No lights on inside the case on the motherboard or anywhere else inside the case. No response from the power button (LED stays off) You may notice the following symptoms if you are experiencing a No Power issue: It may be more complicated to determine what is causing the No Power issue, but it is easy to identify. No Power, in this case, can be defined as either the system not receiving any power from the power source or the power not being distributed in the system correctly. The following article contains information and CyberPowerPC knowledge base article links to assist with troubleshooting a No Power situation on your CyberPowerPC desktop.
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